Purnapo Sales Policy – Effective Date: November 29, 2024

Welcome to Purnapo!

At Purnapo, we are committed to providing the highest quality luxury footwear to our valued customers. Our sales policy ensures that every purchase you make from us is secure, transparent, and meets our high standards of excellence. Please take a moment to review our sales policy before completing your purchase.

1. Product Availability Purnapo offers an exclusive range of luxury footwear. While we strive to maintain an ample stock of our products, some styles may become unavailable due to demand. If an item is out of stock, you will be notified promptly, and we will do our best to offer alternatives or provide an expected restock date.

2. Pricing and Payment All prices on the Purnapo website are listed in U.S. Dollars (USD) and include applicable taxes. Payment for purchases must be made through one of the approved payment methods listed on our website, including major credit cards, PayPal, or other secure payment gateways. Please note that payment will be processed at the time of your order.

3. Order Confirmation After placing an order with Purnapo, you will receive an email confirmation containing the details of your order. Please ensure that the email address provided is accurate to avoid any communication issues. If you do not receive your confirmation email, please contact us at info@purnapo.com.

4. Shipping and Delivery We offer both domestic and international shipping options. Once your order has been processed, you will receive a tracking number to monitor your shipment. We aim to ship all orders within 2-3 business days; however, shipping times may vary based on location and product availability. Any customs duties or taxes on international orders are the responsibility of the customer.

5. Returns and Exchanges At Purnapo, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return or exchange policy. Items must be unused, unworn, and in their original packaging to be eligible for return. Please visit our returns page on the website for detailed instructions on how to initiate a return or exchange.

6. Customer Support If you have any questions about your order or our products, our dedicated customer support team is here to assist you. You can contact us via phone at (352) 588-9793, email us at info@purnapo.com, or visit our website at www.purnapo.com for more information.

7. Privacy and Security Your privacy and security are our top priorities. We use the latest encryption technology to protect your personal and payment information. For detailed information on how we collect, store, and protect your data, please refer to our privacy policy.

Purnapo General Policy

At Purnapo, we take pride in providing luxurious, handcrafted footwear designed to complement your individual style. Our mission is to offer top-tier products while maintaining the highest standards of customer service. By shopping with Purnapo, you agree to the terms and conditions set forth in our policies.

1. Luxury Craftsmanship Every Purnapo product is crafted with care and precision. Our footwear is made from premium materials, designed not only for elegance but for durability and comfort. We maintain strict quality control procedures to ensure that each pair of shoes meets our exceptional standards.

2. Ethical Sourcing We are committed to responsible sourcing of all materials used in our footwear. Our partners are selected based on their adherence to ethical practices, ensuring fair wages, safe working conditions, and environmentally sustainable practices.

3. Customer Experience We value our customers and strive to provide an exceptional shopping experience. Our team is dedicated to ensuring that each interaction with Purnapo is pleasant and efficient, from browsing our online store to receiving your order.

4. Environmental Responsibility Purnapo takes pride in minimizing our environmental impact. We are continuously working toward sustainable practices, from the selection of materials to our packaging. We aim to provide luxury that is both fashionable and eco-conscious.

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Thank you for choosing Purnapo, where luxury meets craftsmanship.