Purnapo Privacy Policy – Effective Date: November 29, 2024

At Purnapo, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or making purchases from Purnapo. By accessing or using our website, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services to you. The types of information we collect include:

  • Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, payment information, and other information you provide to us.

  • Non-Personal Information: This includes data about your browsing activity, such as your IP address, browser type, device information, and pages visited. We use cookies and similar tracking technologies to enhance your experience on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Fulfillment: To process your purchases, fulfill your orders, and provide customer support.
  • Communication: To respond to inquiries, provide order updates, and send promotional emails (if you’ve opted-in to receive them).
  • Website Improvement: To personalize your shopping experience, analyze website traffic, and improve our website’s functionality and content.
  • Marketing: To send you promotional offers, news, and updates about our products and services, based on your preferences.

3. Data Security

Purnapo is committed to protecting your personal information. We use advanced encryption and security protocols to ensure that your data remains safe during transmission. However, please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

Purnapo does not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers to assist us in operating our business, including:

  • Payment Processors: To complete your transactions securely.
  • Shipping Partners: To ensure your orders are delivered to you in a timely manner.
  • Marketing Partners: For email campaigns and targeted advertising (only if you have opted-in).

We ensure that these third parties follow appropriate security practices and only use your information for the services they provide to us.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information and enhance your experience on our website. Cookies are small text files stored on your device that help us analyze how you use our site and provide personalized content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your experience on our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correct: Update or correct any inaccurate or incomplete information.
  • Delete: Request the deletion of your personal information, subject to certain legal requirements.
  • Opt-Out: You can opt-out of receiving promotional emails from us by clicking the “unsubscribe” link in any marketing email.

To exercise your rights or for any privacy-related concerns, please contact us at info@purnapo.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we take reasonable steps to securely dispose of it.

8. Children’s Privacy

Purnapo does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

Purnapo reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, with the updated date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Purnapo with your personal information.